We now have an exciting opportunity for a Senior Events Co‑ordinator to join our Events Department.
In this role, you will be required to master the art of versatility and inject energy while completing a variety of duties. The main responsibilities include:
* Take a proactive sales approach and, in line with strategy, adapt sales solutions to meet client needs and expectations.
* Deal with all M&E calls, face‑to‑face meetings and email enquiries efficiently and professionally.
* Act as a main point of contact for all prospective clients, demonstrating excellent communication skills.
* Accurately identify customer needs and produce well‑presented, customised M&E proposals in line with brand policies and standards of presentation.
* Identify any sales leads and forward them to the Sales Team.
* Assist in the training and development of new team members.
* Ensure all enquiries are recorded accurately, understand and demonstrate data input rules, and ensure client file updates are respected.
* Maintain current and past client records and communicate any changes as necessary.
* Develop relationships with local clients, direct bookers and agency workers to ensure appropriate follow‑up with the Sales Team to maximise use of facilities.
* Conduct show‑rounds to guests and potential new clients, addressing client needs to aid a booking.
* Ensure bookings meet guest requests and, when possible, exceed expectations while staying within budget and agreed costs.
* Assist in the management of business bookings.
Benefits include a full benefits online platform, meals on duty, pension plan, life insurance, magic treats, birthday celebrations, staff social events and many more.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal‑opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
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