Customer Order Specialist
12 Month FTC
Theale/Home
We are seeking a Customer Order Specialist to be the first point of contact for 3rd party customers (non-Anchor Tenants) and drive the seamless processing of applications and service requests. This role ensures the fastest time to revenue while supporting internal teams to deliver best-in-class services.
Key Responsibilities of the Customer Order Specialist, include:
* Manage incoming 3rd party applications and service requests, ensuring accurate validation, acceptance, or rejection against scope and budget.
* Serve as the first point of contact for customers, providing status updates and building strong, lasting relationships.
* Support Customer Order Analysts by processing Anchor Tenant demand into systems.
* Produce, update, and distribute progress reports and status updates to stakeholders.
* Coordinate change requests, ensuring alignment with scope, budgets, and forecasts.
* Maintain and manage accurate data in systems, ensuring a central, holistic view of all projects.
* Collaborate with internal teams to continuously improve processes and practices.
* Support supplier management and ensure alignment with current strategies.
* Uphold compliance, health & safety, environmental, and information security standards.
The successful Customer Order Specialist w...