Are you a relationship-focused Account Executive who thrives in a fast-paced, customer-driven environment?
We are working with a well-established and growing organisation looking to appoint an Account Executive to support and develop a portfolio of key clients.
This is a fantastic opportunity for someone who enjoys building relationships, driving revenue, and delivering an exceptional customer experience.
The Role
As an Account executive, you will be responsible for managing a portfolio of client accounts, ensuring a high level of service while identifying opportunities to grow and develop business.
You will act as the main point of contact for your clients, supporting them with solutions tailored to their needs while driving engagement and repeat business.
Key Responsibilities
* Manage incoming enquiries and requests across a portfolio of client accounts
* Proactively engage with clients to maximise account value and increase activity
* Build strong relationships with key stakeholders to drive long-term partnerships
* Identify client needs and recommend suitable solutions
* Generate quotes and convert opportunities into confirmed business
* Work towards and exceed revenue targets
* Deliver a high level of customer service across phone, email, and digital channels
* Maintain accurate records and activity using internal systems and CRM
* Collaborate with internal teams to ensure seamless service delivery
* Support client meetings where required and contribute to account development plans
* Identify opportunities for upselling and service expansion
* Provide feedback on customer trends, opportunities, and process improvements
About You
* Experience in a B2B customer service, sales, or account management role
* Confident managing and developing client relationships
* Commercially aware with a focus on achieving targets
* Strong communication skills across phone, email, and face-to-face
* Highly organised with the ability to manage multiple priorities
* Comfortable working in a fast-paced, target-driven environment
* Experience using CRM systems and Microsoft Office
What’s on Offer
* Salary: £27,000 + competitive quarterly bonus
* 25 days holiday + bank holidays
* Health cash plan & employee assistance programme
* Life assurance