Job Description
Freight Forwarder - Surrey/LHR/Sunbury- circa £35k
Please note that we have been retained as a sole recruitment provider for this organization, if you wish to apply you will have to do so through us. This organization are a dynamic growing freight forwarder with a fantastic office and a great team that love to socialise together.
We are seeking a motivated and detail-oriented Pricing / Commercial executive to join this company. This role is responsible for managing day-to-day customer pricing requests, maintaining strong customer relationships, and supporting the commercial success of the business through accurate and timely quotations.
The ideal candidate will be highly organized, customer-focused, and able to work efficiently in a fast-paced environment while collaborating closely with internal teams and external clients.
Key Responsibilities
* Prepare and manage daily customer pricing and quotation requests across freight forwarding services.
* Communicate directly with customers to understand requirements and provide tailored pricing solutions.
* Follow up on quotations and actively chase customer feedback to maximize conversion opportunities.
* Build and maintain strong working relationships with customers and internal stakeholders.
* Ensure all pricing information is accurate, competitive, and delivered within agreed timelines.
* Maintain organized records of quotations, customer communication, and follow-up actions.
* Work collaboratively within the pricing and operations teams to support business objectives.
* Prioritize workloads effectively and stay on top of day-to-day tasks in a busy environment.
* Identify opportunities to improve processes and work smarter to increase efficiency and service levels.
Daily Tasks
• Review incoming quotation requests from customer and team.
• Contact suppliers by phone/email to request up-to-date prices.
• Follow up with suppliers to ensure timely receipt of quotations.
• Compare and evaluate multiple suppliers offers.
• Prepare pricing sheets and quotations.
Skills & Experience
* Previous experience within freight forwarding, logistics, or supply chain is preferred.
* Strong communication and customer service skills.
* Excellent attention to detail and accuracy.
* Highly organized with strong time management abilities.
* Ability to multitask and manage competing priorities effectively.
* Proactive mindset with strong follow-up and problem-solving skills.
* Comfortable working both independently and as part of a team.
* Proficiency in Microsoft Office and freight/logistics systems is advantageous.
If you want to secure a interview for this role you must apply through Manifest Recruitment as we are the sole recruiters for this company.