Overview
The supervised contact service is an important part of the Children's Social Work Services in Worcestershire. This service enables the local authority to fulfil its duties and responsibilities to promote contact for children with their birth family and friends. For some children the provision of a supervising facilitator is essential to ensure that contact with family and friends is a safe and positive experience.
We want to build capacity and flexibility to the current good practice of our supervising contact service which will enable us to extend support to children who require this service. We also want to bring more flexibility in our service in order to meet the needs of children and young people, their carers and their families.
Role details
Job Title: Family Contact Worker
Salary: £26,403 - £28,142 per annum
Hours: 37 Hours per Week
Location: Worcestershire
Team: Family Time Team
Employment type: Full or part time positions considered
Responsibilities
* Support children to have positive experiences with family and friends.
* Provide supervising contact to ensure contact is safe and positive.
* Help extend support to children who require the service and adapt to needs of children and young people, their carers and their families.
* Work towards building capacity and flexibility in the supervising contact service.
* Be available to cover operating hours and travel outside of the County as required.
Qualifications & skills
* Enthusiastic and committed to supporting children to have positive experiences with family and friends.
* Good communication skills and the ability to quickly build relationships.
* Some experience in working with children, young people and their families is important.
Working arrangements
* Operating hours are 8am-8pm Monday-Friday and Saturdays 9am-5pm.
* Full-time position; flexibly Monday to Friday and one in four Saturdays.
* County-wide service and travel outside of County may be required.
Benefits
* Great Holiday Entitlement: 26 days paid holiday (pro rata for part-time staff), increasing to 31 days after 5 years; potential to match current entitlement when joining.
* Brilliant Pension Scheme: Local Government Pension Scheme (LGPS).
* Professional Learning & Development: opportunities for learning and progression.
* Flexible Working: hybrid working where possible.
Equality & Diversity
The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Application
Application Closing Date: 10.10.2025
Anticipated Interview Date: TBC
Attached documents: Job Description.pdf, Person Specification.pdf
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