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Senior User Researcher, Crawley, West Sussex
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Role: User Researcher
Location: Remote (occasional travel to Leeds)
Sector: Public Health
In this User Researcher contract role, you'll:
* Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
* Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
* Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
* Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.
The Ideal User Researcher Candidate:
* Proven experience as a User Researcher, ideally within the health tech or public sector domain.
* A strong understanding of GDS principles and the public sector user research landscape.
* Expertise in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
* A clear, concise communicator who can present research findings to diverse stakeholders.
* Ability to work independently and manage multiple projects while collaborating effectively within a team.
* BPSS clearance is required for this role.
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