The purpose of this job is to ensure the smooth running of the department through weekly evaluation and reporting to the Supervisor/Manager. This should ensure that the stock received from suppliers is correct and in good condition, in addition to providing excellent customer service to ensure customer satisfaction. The role includes overseeing all staff and the productivity of the department, promoting the business and creating sustainable growth in margins and profits.
KEY RESPONSIBILITIES:
1. Ensure daily attendance registers are completed by ensuring all staff are in the department on time.
2. Supervise a team of subordinates and ensure all branch transfers/orders are completed within the 48-hour turnaround time.
3. Ensure all subordinates complete their logsheet daily, verifying transfer/order numbers with the back-order report.
4. Complete all G2G requirements.
5. Conduct daily huddles.
6. Ensure staff G2G completed daily routines are submitted at the end of each month to your Supervisor/Manager.
7. Perform regular floor walks to ensure daily housekeeping is maintained before the early shift ends.
8. Prepare an efficient mini-SWOT report on set dates, including:
* Strengths: Suggestions to improve department efficiencies and operations.
* Weaknesses: Highlight daily challenges, staff shortages, or resource shortages.
* Opportunities: Ideas for creating opportunities or implementing changes.
* Threats: Concerns such as theft, health and safety challenges, or other risks.
1. Respond promptly to additional staff requirements or overtime needs, especially during operational peak times, by monitoring and managing stock transfers.
2. Assist with quarterly staff evaluations by being present during assessments.
3. Arrange staff for random, annual, or bi-annual stock takes.
REQUIREMENTS:
* Matric or equivalent qualification.
* At least 2 years of experience as a clerk.
* Leadership training completed.
* Knowledge of internal stock systems.
* Ability to handle pressure effectively.
* Ability to follow Standard Operating Procedures unattended.
* Effective verbal and written communication skills.
* Strong planning, time management, and organizational skills.
Please note: If you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to reflecting the diversity of our nation and will conduct recruitment in line with our equity targets. The company reserves the right to amend these terms and conditions at any time.
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