Job Title: Membership Administrator Salary: £24,000 per annum Duration: Fixed term contract for 12 months, with potential to go permanent thereafter Location: Shirley, Solihull Hours: Monday to Friday, 35 hours a week Description: Our client is seeking an experienced administrator to offer administration support to membership services to their members. Key Duties: Answer calls and route accordingly. Respond to emails from members. Update membership records and file correctly. Administer complaints against members following standard procedures. Prepare and send out new member packs. Correspondence and report writing, produce reports from the CRM and manipulate simple data tasks to report information accurately. Prepare documents to confirm compliance in line with operating requirements. Update documentation and distribute paperwork accordingly. Actively participate in audit visits and co-operate with standards bodies. Diary administration and booking assessment visits. Work with management in reviewing, editing and updating processes and procedures. Call members to encourage submission of required documentation. Key Skills/Experience Required: Strong written and verbal communication skills Team player with the ability to build relationships. Previous administration experience required. Capable of multitasking effectively Excellent telephone etiquette and administrative skills This is an excellent opportunity for a skilled and experienced Administrator looking to join a fabulous company with a great reputation. The role offers a salary of £24,000 per annum with 25 days holiday. Please send your CV to Lindsey Atkins. Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We adhere to a strict equal opportunities policy.