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Finance, benefit and debt advisor

Humber
The Growth Company
Debt advisor
£27,500 a year
Posted: 21 September
Offer description

Location

HMP Humber

Company

Employment

Contract type

Permanent/ Full- time

Salary

Salary up to £27,500 per year

Closing Date

31/08/2025

Ref No

4795

The Growth Company's (GC) Justice Services are seeking a Finance, Benefit, and Debt Advisor. Working as a Finance, Benefit, and Debt (FBD) Advisor within the Justice Services of The Growth Company means you'll be directly supporting individuals in prison or under probation, a role that is both challenging and deeply rewarding.

People in the justice system often face complex financial issues that can be overwhelming and act as barriers to rehabilitation. As an FBD Advisor, you'll help individuals:

* Regain control over their finances, which is a crucial step toward rebuilding their lives.
* Reduce stress and anxiety related to debt and financial instability.
* Improve their chances of successful reintegration into society by ensuring they have access to the financial support they're entitled to.

This role will be full time working in custody at HMP Humber, with scope to cover at HMP Hull as required. It is desirable to have access to a car and Full Driving Licence as support in other HMP Prisons with Yorkshire & The Humber may be required.

Key Responsibilities:

* Assist offenders with financial issues through capacity-building, personal finance management, debt repayment plans, and access to benefits or third-sector support
* Work with participants in prison settings to help them access benefits and resolve debt issues.
* Provide personal spending advice and budgetary skills training.
* Communicate with utility suppliers, creditors, banks, and credit unions.
* Develop positive relationships with participants to create action plans.
* Adapt support to service user learning styles (face-to-face, telephony).
* Ensure progress by following up on service user actions.
* Advocate for additional support options (e.g., food banks, credit unions).

About you:

* Excellent communication skills.
* Ability to work under pressure.
* Strong interpersonal skills.
* Competence with MI systems, spreadsheets, diaries, and email.
* Willingness to travel and adapt.
* Confidence and self-motivation.

Skills Required:

* Experience in training, advice, guidance, and counselling.
* Experience working with ex-offenders or individuals with barriers.
* Knowledge of debt issues and personal finance mismanagement.
* Proven ability to meet targets in high-performance environments.
* Familiarity with the welfare-to-work sector and its customer base.
* Knowledge of training, education, and employment opportunities.
* High level of administrative accuracy and data security.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on

Examples include:

* Meeting the hiring manager or touring the venue in advance
* Extra time for tasks
* Interview questions shared beforehand
* Accessibility software or equipment for assessments

We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

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