What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
We offer our team members a range of benefits, including:
* Celebrate your birthday with an extra paid holiday.
* Build your future with support from our Lead-Inn development program.
* Take the time you need to rest and recharge; Paid Breaks are on us.
* Enjoy 50% off food at any of our Inns.
* Relax with a stay at any of our Inns during January, February, and March for just £1.
* Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
* Experience a spontaneous trip away with £50 on same-day bookings.
* Your loved ones can enjoy 15% off bed and breakfast too.
* Access 24/7 confidential support through our Employee Assistance Programme.
* Contribute to a company that gives back through our Give-inn back scheme.
* Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.
Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home-made food, a wide range of drinks, and fabulous accommodation. Born out of a complete refurbishment of the former Carlton and Lindum Hotels, Offshore features 99 beautifully designed rooms, perfectly positioned to make the most of this vibrant coastal town and its stunning seafront location.
You'll Fit Right Inn...
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.
From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.
If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right in…
This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles: https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*
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