JOB TITLE – Host DEPARTMENT – Food and Beverage CONTRACT TYPE - Permanent RATE OF PAY - £12.32 per hour plus amazing benefits HOURS – 37.5 hours per week 5 out of 7 days including weekends LOCATION – Newport, NP18 1HQ ID – REQ5675 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’ based at our Olive Tree restaurant within the Celtic Manor Resort, just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - Experience in a 4* or 5* Food and Beverage environment Basic food and wine knowledge A genuine interest in the industry Flexibility to work long hours due to the needs of the business Excellent personal grooming standards 5 x GCSEs including English and Maths IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Greet guests with a smile, handle inquiries, and ensure every experience is unforgettable. Manage restaurant bookings, coordinate private functions, and assist with event planning Provide first-class information on our food and drinks package Demonstrate calmness under pressure during peak times Ensure that our guests want to come back for more Prepare bills, handle phone calls, and keep things running smoothly behind the scenes. Work closely with colleagues to deliver seamless service and exceed guest expectations BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.