Overview
This is a temporary Receptionist role at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. Location: Hatfield. Pay: £12.22 per hour. The successful candidate will provide professional, high-quality customer service as the first point of contact and handle a range of administrative tasks.
Main duties
As a Receptionist at Avery Healthcare, you will:
* Offer exceptional customer service to residents, visitors, and staff; be the first point of contact, answer telephone inquiries, redirect calls, and record messages as needed.
* Complete reception-related administration, maintain databases, and provide administrative assistance to the General Manager.
* Maintain the tidiness of the reception area and liaise with the Housekeeping team to ensure high standards.
About us
Avery Healthcare is one of the UK\'s largest providers of luxury elderly care homes. The company is passionate about creating meaningful experiences for both residents and employees, with a vision of "creating meaningful lives together." Avery operates over 100 homes across the country, offering exceptional care in a supportive and inspiring environment where employees feel valued and empowered.
Role details
Package Description: We are dedicated to supporting the people who care for our residents. You will be part of a warm, enthusiastic, and dedicated team. You will have opportunities to learn and develop, and you will experience a culture that values respect, compassion, and a shared commitment to exceptional care. We are looking for a Receptionist to join our award-winning team.
About the role: Your focus as a receptionist is to provide professional, high-quality customer service as the first point of contact within the home, plus a range of administrative services.
Other responsibilities will include:
* Answering the telephone and responding to enquiries at reception; redirecting calls to relevant staff and recording messages.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About you
To be successful, you should live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidate must:
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
About Avery
At Avery, we\'re not just one of the UK’s largest providers of luxury elderly care homes—we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Other details
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Qualifications
* To be successful in this role, you should have excellent communication skills, both verbal and written, and be confident in using computers. A positive, friendly, and welcoming attitude is essential, as is previous exposure to problem-solving and client complaints.
Disclosure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary to submit a disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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