Job Description
The Sureserve Group provides market-leading compliance and energy services across the UK, with over 3,200 employees in more than 20 offices.
Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients in domestic gas, commercial gas, renewables, and electrical services. We are London's largest and most successful gas contractor, focusing on long-term contracts that offer our staff job security and progression opportunities.
Role
The successful candidate will assist the Sales Operations Manager (for our Private division) in managing employees and operations within the assigned area.
* Engineer Management: Ensure team members follow company instructions on safe systems of work and legal compliance. Conduct training or organize via our training team as necessary.
* Operational Issues: Handle operational issues and support the Sales Operations Manager, private contracts, sales, and admin teams.
* Customer Service: Act as an ambassador for the business and strive to provide excellent customer service.
* Site Visits: Attend jobs as an engineer or for more complex tasks.
* Technical Matters: Oversee technical field matters related to our private customer base by monitoring and achieving performance KPIs.
* Targets: Ensure that set targets are met.
The successful candidate will have
* Gas Qualified - CCN1, CPA1, CKR1, HTR1, CENWAT, Energy Efficiency
* Minimum 5 years' experience as a qualified gas engineer
* Full UK Driving Licence (less than 6 points)
* Experience delivering high levels of customer service
* Ability to work with a diverse customer base
Desired Qualifications
* Solar Thermal, Unvented Hot Water, Air Source Heat Pumps, Ground Source Heat Pumps
* OFTEC, HETAS, SSSTS, LPG
What we can offer you
* Salary exchange pension
* Employee assistance programme
* 28 days annual leave including bank holidays, increasing by one day each year of service (up to five additional days)
* Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individuality and believe it contributes to our collective success. All qualified applicants will receive consideration for employment without regard to gender, gender identity or expression, ethnicity, disability, or veteran status.
We offer reasonable adjustments throughout the recruitment process for individuals who require them. Please inform your recruiter if you need any adjustments.
Successful applicants will undergo eligibility checks, including right to work in the UK and DBS checks.
Location: Dartford, Kent
Salary: £60,000 - £65,000 per year
Employment type: Full-time
#J-18808-Ljbffr