Luxury Packaging Account Manager – North West
Up to £45k DOE
We are seeking an experienced Luxury Packaging Account Manager to manage and grow a portfolio of premium brand clients. Working directly for a manufacturer, you will act as the primary commercial and operational contact for customers, ensuring exceptional service delivery while driving profitable growth. This role requires a strong understanding of luxury packaging materials, manufacturing processes, and the high service expectations associated with premium brands
What’s On Offer
* Salary up to £45,000
* Opportunity to work with premium global brand
* Direct influence on high-quality, design-led packaging projects
* Stable role within an established manufacturing environment
Your Responsibilities
* Manage and develop key client accounts within the luxury, premium, or high-end FMCG sectors (e.g. cosmetics, fragrance, spirits, confectionery).
* Act as the main point of contact for clients, owning relationships from initial brief through to production and delivery.
* Translate client briefs into clear internal specifications, coordinating closely with estimating, design, production, and supply chain teams.
* Ensure all projects are delivered on time, to specification, and within agreed commercial parameters.
* Proactively identify opportunities to add value, upsell premium finishes, materials, or alternative manufacturing solutions.
* Monitor account performance, pricing, margins, and forecasting to meet revenue and profitability targets.
* Manage issue resolution professionally and efficiently, maintaining strong client confidence at all times.
* Attend client meetings, presentations, and occasional site visits as required.
* Maintain accurate CRM, order, and account documentation.
What You’ll Need
* Proven experience as an Account Manager within luxury packaging, premium print, or high-end manufacturing.
* Strong understanding of packaging materials, finishes, and production processes (rigid boxes, cartons, foils, embossing, specialty substrates, etc.).
* Experience working directly for a manufacturer rather than solely in agency or trade roles.
* Commercially astute, with experience managing pricing, margins, and account profitability.
* Excellent communication and relationship-building skills, with confidence working with senior brand stakeholders.
* Highly organised, detail-oriented, and comfortable managing multiple projects simultaneously.
* Proficient in Microsoft Office and CRM/order management systems.
If you’re passionate about luxury packaging and want to work directly with premium brands in a hands-on manufacturing environment, we’d love to hear from you.