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If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople
This role is open to current NHS employees only and is offered as a 12-month fixed-term contract or secondment opportunity.
Make a real impact on race equity in the North West.
We are looking for a dynamic and highly organisedMembership and Business Support Officer to join the team at the North West BAME Assembly, a leading regional entity driving sustainable progress in tackling racism, discrimination, and health inequalities across the NHS and wider health and care system.
This is an exciting opportunity to play a pivotal role in shaping the future of the Assembly, expanding its reach, and strengthening its voice and impact across the North West. If you're passionate about equity, inclusion, and creating systemic change, we want to hear from you.
About the North West Black, Asian and Minority Ethnic Assembly
The Assembly supports and influences the system to tackle racism and discrimination by amplifying the voices of the Black, Asian, and Minority Ethnic communities, and challenging people to think more deeply about longstanding, deep rooted inequalities in healthcare and society, and to be a critical friend to NHS organisations in the North West.
You will support the transformation of the Assembly’s membership and offer. This includes implementing a refreshed membership and communications plan, producing high-impact communications, managing member engagement activities, and planning key events and conferences.
You’ll work with the Assembly team to ensure all aspects of our work are professional, inclusive, and strategically aligned.
Main duties of the job
You’ll be at the heart of the NW BAME Assembly’s mission to champion race equity across the North West. You’ll lead on building meaningful relationships with our members - keeping them informed, engaged, and supported through timely and relevant communications.
You’ll also manage the Assembly inbox and membership enquiries, acting as the first point of contact for members and stakeholders. With a strong understanding of CRM systems and GDPR, you’ll ensure our processes are professional, responsive, and effective. You'll play a key role in supporting and developing the systems that keep our membership growing such as running surveys, collating feedback, and providing resources that help us continually improve and deliver even greater impact across the region.
You’ll take the lead in coordinating Assembly and Steering Group meetings, supporting the delivery of the annual Work Plan, and making sure everything from agendas and papers to minutes and events are planned and delivered to a high quality. You’ll support senior colleagues with key programmes like the Anti-Racist Framework, helping to organise assessments, drop-ins, and panels, and keeping everything on track with project logs, updates, and reporting.This is a busy, varied role where you’ll be helping to shape the future of our region’s anti-racism efforts.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification documents for further information. about this post.
Person specification
Qualifications
* GCSE’s in Maths and English or equivalent
* Degree level qualification or equivalent relevant experience
* Evidence of Continued Professional Development
* Qualifications in Marketing and Communications
* Qualifications in Equality, Diversity and Inclusion
Experience
* Experience of working in a membership organisation such as a professional body, employee network or professional association.
* Experience of relationship management with senior level internal and external stakeholders.
* Communications and event management experience.
* Experience in Anti-Racism or Equality, Diversity and Inclusion
* Experience of working in the NHS, public sector, VCSE or large complex organisations on transformative programmes.
* Experience of CRM systems and GDPR requirements.
Knowledge
* Knowledge of volunteer engagement, development and management.
* Knowledge of Health Inequalities and Workforce disparities facing Black, Asian and Minority Ethnic Communities.
Skills and Abilities
* Ability to work autonomously as well as in teams, in remote and office environments.
* Adaptable and able to work on various tasks to meet deadlines.
* Excellent organisational, time management and communication skills.
Work Related Circumstances
* Ability to travel across multiple sites as necessary
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
* We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
* If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
* If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
* Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
* We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.
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