Job Description
What you’ll be doing:
* Lead generative and evaluative research across digital and hardware products
* Plan and conduct qualitative and quantitative studies, including interviews, usability testing, surveys, focus groups and diary studies
* Collaborate closely with Product Designers, Product Managers, Sales and Marketing to embed research throughout the development cycle
* Collaborate with Hardware and Electrical teams to collect and manage product teardown analysis, image quality and other technical analysis reports
* Translate complex research findings into clear, actionable insights
* Build and maintain research documentation, processes, and a participant panel
* Competitive analysis of competitors, report regional reviews, and product sentiment across all mediums.
* Present research findings through reports, storytelling, and workshops with key stakeholders
* Use social media to monitor feedback, comments and build a research panel using social media platforms.
* Present findings to stakeholders and influence product and business decisions with evidence-backed insights
What we’re looking for:
1. 5+ years of experience in UX research, ideally within hardware/connected products
2. Experience running Design Thinking Experimentation &...