About the role
We have an exciting role available for a motivated and passionate leader to join the Floating Hub team as a Service Manager. The Floating Hub is a time limited, intensive intervention for targeted cohorts of people sleeping rough in hotspots across London. It is a multidisciplinary 24/7 ‘pop up’ assessment hub lasting up to 21 days in each location. Once each Floating Hub closes the team carry out a planned handover with all agencies to ensure that individuals are successfully rehoused. The Floating Hub provides safe off the streets accommodation and brings partners together under one roof to deliver rapid, tailored support, aiming to ensure that people do not return to rough sleeping.
This is an exciting opportunity to join a dynamic and initiative service which specialises in working with people where other attempts to end their homelessness have failed. As a Service Manager, you will:
* Oversee the day to day running of the service, support and manage a team across the project.
* Work closely with outreach teams, local authorities and other agencies to set up each Floating Hub and oversee its delivery.
* Implement and monitor key performance indicators for the Floating Hub and work to maintain a high performing service.
* Provide line management and motivational support to a high performing team.
* Liaise with partner agencies to build and maintain effective relationships to support effective service delivery.
About you
We are looking for a motivated and passionate manager to lead and support a team across the project. You will have a genuine interest in the overall aims of the service, and demonstrate:
* A creative and dynamic approach, with excellent communication skills, and the ability to build relationships and negotiate with a wide range of partners and external audiences.
* The ability to operate in a fast paced environment and manage a varied workload and multiple priorities.
* Knowledge and understanding of the housing and support needs of people experiencing homelessness.
If you want to play a part in the positive impact of this integral service, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 9th January 2025
Interview and assessments on: 21st – 23rd January 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
* Excellent Development and Growth Opportunities
* A Diverse and Inclusive Work Place
* Great Pay and Other Benefits