Are you a passionate and motivated care professional looking for your next challenge? This is an exciting opportunity for an experienced Team Leader to join our Care Services team, working closely with the Care Manager, Service Manager, Care Coordinator, and frontline staff to promote a compassionate, person-centered environment for our service users. We are looking for someone dedicated to delivering outstanding care, capable of leading a team effectively, and committed to upholding the highest standards of practice that meet the physical, emotional, social, and intellectual needs of the individuals we support. Key Responsibilities: Conduct initial assessments and home visits to develop detailed, individualized care plans. Ensure all aspects of service user wellbeing, including emotional, physical, and medical needs, are identified and met. Supervise and support a team of care workers to deliver high-quality, responsive care. Report to Service Manager and Care Manager and provide regular updates to ensure safe, effective service delivery. Serve as the first point of contact for procedural issues and complaints, offering guidance and coaching to care staff. Coordinate weekly care schedules, ensuring staff are fully briefed on their duties and responsibilities. Carry out quality assurance activities such as spot checks, staff supervisions, and compliance reviews. Maintain accurate records related to care plans, risk assessments, and staff attendance. Monitor and collate weekly timesheets and ensure timely submission. Support ongoing staff development through regular training reviews and performance feedback. Provide out-of-hours support when required to ensure continuity of care services. Keep up to date with Health & Safety standards and attend relevant training to maintain your professional development. Perform other duties as reasonably required to support the service. What We’re Looking For: Minimum of 5 years’ experience in care, with at least 2 years in a Team Leader or Senior Support Worker role. SVQ Level 4 in Health and Social Care or equivalent qualification (essential). Registration with the SSSC, or the ability to meet registration requirements. Strong knowledge of Health & Safety and Quality Assurance standards. Proven leadership and staff management skills. Excellent organizational, communication, and report-writing abilities. Ability to work independently, manage priorities, and meet deadlines. Flexibility to work evenings and weekends as needed. A valid UK driving licence, access to your own vehicle, and business insurance (essential). Current PVG registration for children, adults, or both. What we offer you? Competitive rate of pay Upto 33 days of annual leaves Paid travel mileage @35p per mile and paid induction training Paid Pre-employment training, paid at the first pay date Supervision Support and Training updates throughout the year on our e-learning Platform £250 for a successful employee referral Bright Exchange & Employee Assistance Programme Pension Scheme Job Type: Full time/Part Time-Permanent ( 5 over 7 days per week) Join us and be part of a supportive, purpose-driven team that’s making a real difference in people’s lives every day