Overview
We’re on the lookout 🐾 for a passionate, detail-driven, and proactive Quality Co‑Ordinator to join our Operations squad at Butternut Box. In this pivotal role, you’ll help deliver safe, high‑quality meals that dogs (and their humans) love.
Role: Quality Co‑Ordinator
Career Step Level: Step level 1.3
Location: Blyth, Worksop
Responsibilities
* Support the day‑to‑day management and improvement of our digital Integrated Management System for Food Safety, H&S and Environment
* Coordinate customer complaints from receipt through to investigation and response
* Coordinate export processes and ensure compliance with regulatory and quality requirements
* Provide data input to the preparation of the department KPI’s
* Coordinate the nutritional and microbiological testing, collect water samples, and conduct equipment verifications
* Organise and lead our food taste panels
* Coordinate corrective action investigations across the site
* Manage stock control, including inventory monitoring and documentation accuracy
* Provide weekly and monthly data reporting, supporting the preparation of department KPIs
A Bit About You
* Confident using computers and digital tools – especially spreadsheets and data management systems
* Previous experience or strong interest in quality, compliance, or food safety roles within FMCG/manufacturing
* Experience coordinating testing and verification programmes (e.g. nutritional, microbiological)
* A strong ability to learn quickly and adapt to new systems and processes
* Experience managing or supporting processes across food safety, hygiene, environmental, and compliance functions
* Able to handle customer complaints professionally, from initial receipt through to investigation and response
* Hungry for a challenge and keen to build something from the ground up
* Experience managing stock control and maintaining accurate records
* Pragmatic, adaptable and resilient – you stay calm and solutions‑focused even when things get busy
* Loves dogs and cats (naturally)
About Butternut
At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. Located in Doncaster, Rudie’s Kitchen and Ace’s Pantry are where the meals are prepared using human‑quality ingredients.
Butternut Box is an equal opportunity employer that values diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
What’s In It For You?
* 257.5 hours of holiday per year (33 days)
* Plus an extra day for every year of service (up to 5 days)
* 39 hours of pre‑booked paws days to support wellbeing and self‑care (equivalent to 5 days)
* £500 annual budget for personal learning and development
* Enhanced parental leave
* Discounted Private Medical Insurance with AXA Healthcare
* Discounted gym membership
* Subsidised food from street food vans and pay day pizza
* Employee discount on Butternut Box for your furry friend
* Free parking and electric car charging
* Team socials and events
* Office dog visitors (Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and more)
* Holidays and paws days pro‑rata for part-time or job share
Notes
* There is no closing date for this role. Apply as soon as possible due to high application volumes.
* We aim to respond to all applicants. Our recruitment team is small, so please bear with us.
* Butternut Box is an equal opportunity employer and values diversity and inclusion.
* We are not looking for external agency support for this role.
Job Function
* Quality Assurance
* Industries
* Manufacturing
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