Why Ocado?
Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners -developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world — changing the way the world shops, for good.
We are the beating heart of our UK business, comprising a network of cutting-edge warehouses and offices across the country. We use proprietary technology across our supply chain to deliver an exceptional shopping experience, while offering our people a career with endless variety and opportunity.
About the role:
We wouldn’t be able to positively impact the way the world shops without our passionate team members. From behind the scenes in the warehouse to data-led decision making across our supply chain, we are always evolving.
We now have an exciting opportunity for a Workforce Planning Program Manager to join our Network Planning and Capacity team. This role exists to lead and deliver high-impact, complex business change projects that drive workforce efficiency and long-term strategic growth for Ocado Logistics. Acting as a subject matter expert in workforce planning and network capacity, you’ll work cross-functionally to shape and implement initiatives that futureproof our operations.
You will be – Skills and responsibilities:
* Leading workforce planning and network capacity projects, defining major deliverables and managing change end-to-end.
* Building data-led business cases for transformation, using Excel/GSheets and SQL to derive insight and inform decision-making.
* Acting as a subject matter expert and trusted advisor to senior stakeholders across Ocado Logistics and our partners.
* Managing project budgets and proactively addressing risks, issues, and changes to keep delivery on track.
* Championing continuous improvement and embedding best practice across workforce planning and capacity planning.
About you – Requirements to be considered:
To be successful as a Workforce Planning Program Manager, you’ll need to demonstrate:
* Deep expertise in workforce planning and/or network capacity management, ideally in logistics or large-scale operations.
* Strong analytical skills with proven use of Excel/GSheets and some working knowledge of SQL.
* Experience in driving complex, data-driven change projects from concept to implementation.
* Excellent stakeholder management and communication skills – with confidence in presenting and influencing.
* A passion for continuous improvement and creating scalable, long-term workforce solutions.
What you can expect to receive in return:
At Ocado, we believe in a workplace where everyone feels valued and supported. You’ll find a collaborative, innovative environment backed by award-winning recognition, career development opportunities, and a benefits package designed to support every aspect of your wellbeing:
* Flexible Work: Enjoy 30 days of ‘work from anywhere’ each year.
* Wellbeing Support: Access wellbeing apps and our Employee Assistance Programme.
* Generous Leave: Start with 25 days holiday (plus bank holidays), rising to 27 after 5 years, with the option to buy more.
* Pension Plan: Benefit from up to 7% employer contribution matching.
* Private Medical Cover: Stay protected with comprehensive private health insurance.
* Family-Friendly Policies: Support through maternity, paternity, adoption, and shared parental leave.
* Financial Aid: Cycle to Work and interest-free season ticket loans.
* Shuttle Services: Free local shuttle buses to key sites.
* Share Schemes: Be part of our success with company share plans.
* Shopping Perks: 15% discount at Ocado.com plus deals at major retailers and restaurants.
* Financial Protection: Includes Life Assurance and Income Protection.
Interview Process:
Our selection process typically involves two stages, with a potential third depending on the role. All stages are likely to be held online, and you’ll experience a blend of competency, behavioural, and scenario-based questions. You’ll also have the opportunity to meet key stakeholders as part of the process.
Join Ocado Logistics today and become part of a culture that values and supports your growth at every stage of your career.
Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability or union membership status. We’re also happy to make reasonable adjustments throughout the recruitment process.