Betfred, Tranent, Scotland, United Kingdom
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4 days ago – Be among the first 25 applicants
Overview
From humble beginnings on the shop floor to becoming a world‑renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in 1967 in Salford, Manchester, we started with a clear and simple vision to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. With over 1300 shops across the UK we continue to play a vital role in local communities while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you.
Responsibilities
As a Shop Manager you will have full accountability for your shop’s performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines. Day‑to‑day, you will be responsible for leading and developing a team of retail colleagues whilst delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. You will ensure that all customers are betting within their means, and that our Think 25 policy is always followed. We prioritise player safety and well‑being, providing resources and support for those who may need assistance, and actively promote awareness and education to help our customers make informed decisions.
Skills & Experience
What you’ll need to succeed
* Be 18+ and have the right to work in the UK.
* Must be able to work evenings, weekends, and public holidays.
* Previous management experience in the betting or gambling industry.
* Ability to build credible relationships with colleagues and customers.
* Outstanding customer service skills and the ability to engage all customers.
* A passion for sports, betting, and gaming is beneficial but not essential.
* An eagerness to learn, develop, and flourish within the Betfred family.
Benefits
* Enhance your income with bonuses, incentives, retail discount vouchers and more.
* Monthly pension contributions to help you prepare for the future.
* Enhanced maternity & paternity pay.
* A long‑service recognition programme and life milestone rewards.
* A program to convert points to spend with over 700 retailers.
* A comprehensive financial wellbeing package including salary‑based savings with a 5% boost, early access to earnings and free 121 financial coaching.
* Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable, and entertaining environment you will love being part of.
Next Steps
If you think you’re a great fit for the role and you want to be part of the Betfred story, click Apply and we will be in touch once we’ve reviewed your application.
Equal Opportunities
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate you.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Sales and Business Development
Industries
Retail
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