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Client services administrator

Edinburgh
Permanent
hireful
Client service administrator
Posted: 16 February
Offer description

Joining the client services team at a prestigious UK law firm, you'll shape the crucial first steps of every client relationship, ensuring a seamless transition from prospect to valued partner. Not just any law firm the go-to specialists for individuals, families, and organisations navigating complex legal and tax landscapes with a reputation built on discretion, expertise, and unwavering client focus. Location: Edinburgh Salary: Competitive Role type: Permanent, Full Time (9-5pm Monday - Friday) Why you'll love this job : Benefits include 25 days annual leave, an enhanced pension and although you will be required to be office based initially, once you are comfortable in the role, hybrid working is supported. You'll be based in a modern, professional office in the heart of the historic city, surrounded by cafes, restaurants, and excellent transport links. Your responsibilities will be to : Keep client onboarding processes on track by managing tasks and deadlines efficiently. Review and organise client documents, ensuring records are accurate and complete. Work closely with internal teams to support smooth and compliant client onboarding. Maintain secure, up-to-date client files in line with company and regulatory standards. Provide proactive administrative support to help the team run smoothly and consistently. What you need to bring to the role : •Experience in an administrative, operations or support role, ideally within a regulated, professional environment ( e.g. legal or finance) •Confidence and professionalism when dealing with clients and internal stakeholders •Strong organisational skills with the ability to juggle competing priorities • Experience working with systems, databases and the Microsoft Office suite • Discretion, with a strong understanding of confidentiality and data protection You'll play a key role in building strong, trusted relationships with our clients. Your attention to detail and collaborative approach will make a real difference to the team and the firm's success. This is an opportunity to grow within a supportive organisation that values your contribution and development. Take the next step in your career and apply today!

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