Job Title: Technical Business Analyst
Location: Reading
We are seeking an experienced Technical Business Analyst to support the delivery of complex hardware and software integration programmes.
This is a hands-on role within multi-disciplinary Agile teams, working closely with Architects, Project Managers, Product Owners, developers, testers, IT teams, and operational end users. You will play a key role in shaping requirements, ensuring traceability, and translating business and operational needs into structured, testable deliverables.
Key Responsibilities
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Facilitate workshops with customers, stakeholders, and operational users to gather and refine requirements.
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Capture both functional and non-functional requirements, maintaining full end-to-end traceability.
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Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles.
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Produce user journeys, workflows, and wireframes using tools such as Figma or Miro.
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Conduct user research activities including observation and contextual inquiry to identify usability improvements.
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Translate requirements into structured user stories within Azure DevOps (or similar tools).
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Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then).
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Work closely with the Architect to ensure alignment between requirements and system architecture.
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Support sprint planning, backlog refinement, reviews, and demonstrations within Scrum teams.
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Contribute to high-level design documentation and system interaction artefacts.
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Liaise with IT teams on network and infrastructure setup for deployments and demonstrations.
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Support customer demonstrations and operational trials on-site where required.
Required Experience
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Minimum 5 years’ experience as a Business Analyst in complex software or systems environments.
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Strong experience working within Agile delivery frameworks (DSDM and/or Scrum).
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Proven experience capturing and structuring requirements in Azure DevOps (or similar tools).
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Experience applying Behaviour-Driven Development principles to create testable acceptance criteria.
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Experience producing user journeys, workflows, and UX artefacts.
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Experience working directly with operational end users.
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Excellent communication, facilitation, and stakeholder management skills.
Desirable Experience
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Experience working with hardware-integrated systems such as radar, RF detection, video analytics, or sensor-based platforms.
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Experience within aerospace, aviation, airport systems, security platforms, or critical infrastructure environments.
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Experience supporting system deployments, customer demonstrations, or live operational trials.
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Familiarity with networking concepts, infrastructure environments, or on-site system setup.
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Understanding of distributed systems, real-time platforms, or microservices architectures.
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Professional Business Analyst certification (CBAP, AgileBA, PMI-PBA, or equivalent).
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Ability to obtain UK Security Clearance