A recruitment agency in the United Kingdom is seeking a skilled Real-Time Analyst to monitor intraday performance and staffing levels for an industry-leading client in Surrey. The role requires strong problem-solving and analytical skills, proficiency in WFM software, and the ability to work effectively under pressure. This permanent position offers a competitive salary, ongoing training, and a pension plan. Ideal candidates will have previous experience in a contact center environment. #J-18808-Ljbffr