Senior Housing Officer - Housing Location:
152 Broadmead Road, Woodford Green, IG8 0AG Contract:
Temporary (16 Weeks) Start Date:
20 April 2026 Hours:
36 hours per week (Full-time in the office initially) Rate:
£18.85 per hour (PAYE) IR35 Status:
Inside
About the Role Redbridge Council is seeking an experienced and motivated
Senior Housing Officer
to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note:
The successful candidate will be required to work in the office
every day initially .
Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies
About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential
Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History
Interview Details Target Interview Date:
13 April 2026 (On-site) Interview Location:
Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.