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A busy and fast-paced business with great benefits and plenty of opportunities for career progression – join us as a Customer Sales Expert and share our success and good times with a hard-working, friendly team. As part of the branch team, you will play a vital role in our continued success by providing first-class service.
What will I be doing?
Every day is different in branch life, but here are some key responsibilities:
* Delivering high standards of customer service by being helpful and friendly, building strong relationships with customers.
* Processing customer orders, answering phone calls, managing stock, and facing shelves.
* Dealing with supplier deliveries and accurately booking them into the branch.
* Maintaining a tidy and safe working environment, prioritizing safety at all times.
What we are looking for
Ideally, you will have experience in a similar phone-based role with excellent customer service skills and the ability to relate to diverse people. Self-motivated, enthusiastic, organized, and possessing good numerical skills. Fundamental customer service and transferable skills are key; anyone can succeed in this role.
This role is based at our Travis Perkins Morecambe branch, a growing team where you'll feel at home. The branch is well-established within the area, with a large staff and customer base, making it an ideal place to start your career with us. The team, soon to be 14 members, will support your development, along with the branch manager, John. The branch features a full Benchmarx facility, a delivery van, and 2 HGV wagons, ensuring deliveries are constantly dispatched. We are seeking someone confident with excellent customer service skills to be the face of our business at the counter.
About us
My name is Natalie, and I work in the Recruitment Team at Travis Perkins. I started my career here in my local branch at 18, completing a development programme and later becoming a Branch Supervisor. Let me share why you should consider a career with us.
Honestly, no one dreams of working in a builders merchant, but since joining, I’ve been supported by an amazing team passionate about providing excellent service to our customers, mostly builders and tradespeople. I now work in an area I love within the company.
Benefits include:
* 22 days annual leave, pension, bonus, and staff discount (including 20% off at Toolstation!)
* Discounts at retailers like Currys, Tesco, Boots, John Lewis, and more.
Travis Perkins is part of the Travis Perkins plc group, which offers many internal opportunities for movement and progression. We strongly encourage internal development.
I hope you're as excited about this role as I am. Apply today—you won’t regret it! 18+
We are committed to being a truly inclusive employer. We want everyone to feel safe, welcome, and confident to be their authentic selves within our group.
*Applications are currently open to candidates aged 18+
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