*Job Summary*
We are seeking a dedicated and enthusiastic Front End Associate to join our team. In this role, you will be the first point of contact for our customers, ensuring a welcoming and efficient service experience. You will be responsible for managing customer interactions and maintaining high standards of food safety and hygiene. A background in hospitality or restaurant settings is advantageous, as you will play a vital role in creating a positive dining atmosphere.
*Responsibilities*
* Greet customers warmly and assist them with their orders promptly.
* Take orders and use the Epos System responsibly
* Assist in the wedding venue delivering high quality service to our wedding parties
* Maintain cleanliness and organisation of the front end area, adhering to food safety regulations.
* Serve drinks behind the bar
* Collaborate with team members to ensure efficient service delivery and customer satisfaction.
* Handle customer inquiries and complaints professionally, striving for resolution and positive outcomes.
*Experience*
* Previous experience in a restaurant or hospitality setting is preferred but not essential.
* Skills in catering or food preparation are highly desirable.
* Knowledge of food safety practices is beneficial to ensure compliance with health regulations.
* Experience in bartending is a plus, enhancing your ability to assist during busy periods.
* Strong communication skills and a friendly disposition are essential for this customer-facing role.
Join us as a Front End Associate and contribute to an exceptional customer experience while developing your skills in the hospitality industry
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: £10.00-£12.21 per year
Benefits:
* Employee discount
Experience:
* Hospitality: 1 year (required)
* Customer service: 1 year (required)
* Bartending: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person