Overview
OPPORTUNITY AWAITS AT SCAPE Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. We offer an excellent benefits package including an onsite gym, free fresh fruit, and a generous holiday allowance. We believe in supporting people to achieve their full potential, with opportunities to progress at Scape. If you’re enthusiastic about working alongside a talented team to deliver the best living experience, apply today. We look forward to receiving your CV.
Location
Location: Scape, Wembley
Hours
Hours: Night shifts, 4 on / 4 off, 8pm – 7am
Onboarding
Onboarding Requirements: The successful candidate will be asked to complete a DBS check and provide references covering the last 3 years.
Responsibilities
* Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone
* Ensuring that the building entrances/exits are secure out of hours to prevent unauthorised access
* Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
* Assisting with the general upkeep of the building carrying out some general housekeeping tasks
* Raising maintenance requests for students and identifying general building maintenance
* Reporting incidents and accidents to your Line Manager
* Responding to and logging enquiries, working with your Residence Manager where needed
* Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution
* Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries
Your Key Attributes
* Organised, flexible and dedicated
* A professional phone, email and personal communications manner with a passion for excellent service
* Dependable, enthusiastic and works well within a team
* Competent with Microsoft Office and experienced with learning new systems
* Flexible in working locations, happy to work across Scape sites
* SIA Licence an advantage
Benefits
* £150 for recommending a friend to Scape*
* Access to onsite gyms
* Employee assistance programme (EAP)
* Employee of the month awards
* Annual exceptional performance awards
* Access to Cycle to Work and Tech Scheme*
* Increasing holiday allowance*
* Long service award for loyal employees
* Maternity & Paternity benefits*
* Career progression and development opportunities
* Overtime and opportunities to work across Scape sites
* Enrolment onto the Scape Pension Scheme*
* Team socials
How to apply: If this sounds like you and you want to hear more, forward your CV and contact details. We look forward to hearing from you.
Scape Wembley Team!
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