UK Sales Assistant (Chain 1) role at Mountain Warehouse
Application Deadline: 17 October 2025
Location: Whiteley Village (WHI) | Department: UK Retail | Compensation: £7.55 - £12.21 / hour
Overview
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Job Description
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
* Team Collaboration: Work harmoniously with colleagues, foster an inclusive and supportive team environment; actively participate in team discussions and problem-solving; share knowledge to support and train both new and existing team members.
* Operational Excellence: Assist in day-to-day store operations; process transactions accurately; keep the sales floor clean, organized, and well-stocked; stay informed about product features, promotions, and pricing; help set up and execute in-store promotions and displays.
* Customer Engagement: Build strong connections with customers; address inquiries and concerns promptly and professionally; represent the Mountain Warehouse brand with enthusiasm and professionalism.
* Sales & Performance: Work with the team to meet/exceed sales targets; support store management in identifying opportunities for growth and improvement.
What We are Looking For
* Commitment to delivering outstanding customer service
* Passion for retail and eagerness to share that enthusiasm
* Excellent communication with a friendly and approachable demeanor
* Energetic, driven, and reliable with a team-oriented mindset
What’s in it for you?
* Monthly Bonus Scheme: target-based bonus on top of base salary
* 50% Colleague Discount across Mountain Warehouse and Animal; twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Employee Assistance Programme and Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* Stable, supportive work environment
* Length of service awards
Note: This description reflects the role as posted and does not imply a final statement of duties. You’re not just working in a store; you’re shaping an experience and creating a legacy.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Retail
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