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Assistant service manager - wrexham residential & doorstop services

Wrexham
The Wallich
Assistant service manager
Posted: 16 August
Offer description

Hours of Work: 37.5 hours per week - predominantly 09:00-17:00 Monday - Friday with flexibility to occasionally work evenings

Location: Predominantly based out of St John's House, Wrexham with the requirement to also attend other services in the area on occasion.

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallichwww.thewallich.com/about-us

Project Description

Wrexham residential services work with homeless men and women aged 18 or over providing residential support with the aim of meeting individuals' needs, which promote independent and lead to a sustainable move-on. Our doorstop services across Wrexham, Conwy & Denbighshire work with service users who will be stable and/or in treatment or recently relased from prison and engage in relapse prevention work with the Substance Misuse team - these services provide residential and floating support.

Purpose of Role

To assist the Service Manager in the day-to-day running of the Services which fall under the responsibility of this role, ensuring objectives and targets are met in line with contract requirement and organisational values, working in partnership with internal stakeholders where required. To also assist in ensuring that staff and service users have the best possible support in place, allowing for the service to achieve its main aims and objectives.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:

Job Description Link

Employee Benefits

Closing date for this vacancy is 25th August 2025 at 09:00am.

The Wallich are shortlisting and interviewing candidates as they are received and reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464

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