Role OverviewAs a core member of the farm shop's fishmonger team, you will act as the resident seafood expert.You will manage the day-to-day operations of the fish counter, ensuring the highest standards ofquality, freshness, and sustainability from catch to customer.Key ResponsibilitiesProduct Preparation & Production Hand-prepare fish and shellfish (scaling, gutting, filleting, skinning, pinning, and shucking)according to company and customer specifications.
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Package, weigh, label, and price products accurately for retail display.
Prepare oven-ready fish dishes, marinades, and seafood accompaniments.Customer Service & Sales Greet customers enthusiastically, guiding them through the daily catch and offering expertculinary and storage advice.
Inspire customers with recipe ideas, cooking times, and preparation tips to encourage link-selling.
Process transactions swiftly and accurately using the shops EPOS system.
Fulfill custom and wholesale orders for both retail shoppers and local catering clients.Stock Management & Quality Control Ensure all paperwork is completed by EOB day daily.
Daily end of shift counter stock count to be done, weekly fridge and freezer stock count to bedone.
Receive, inspect, and sign for incoming fish deliveries, verifying product quality, temperature,and quantity.
Implement strict stock rotation and manage inventory to minimize waste and maximizemargin.
Monitor and record daily temperatures of display counters, walk-in fridges, and freezers inaccordance with food hygiene legislation.Hygiene, Health & Safety Maintain a pristine, sanitized work area and counter display, strictly following HACCP and UKfood safety regulations.
Handle all tools, equipment, and chemicals (like descalers and sanitizers) safely.
Maintain exceptionally high personal hygiene standards.Requirements & Qualifications Experience: Proven background working as a fishmonger or in a professional seafoodpreparation role.
Skills: Excellent knife skills with a deep understanding of different fish species, seasonality,and fat contents.
Soft skills: Punctual, reliable, excellent personal hygiene, fluent or native English speaker andpossessing excellent interpersonal skills to handle customer queries.
Customer Skills: A warm, engaging personality with a true passion for food and a desire toeducate customers.
Physical & Environmental: Physical stamina to stand for extended periods, lift heavy boxes,and work comfortably in cold, wet environments.
License: A valid driver's license is required (must be able to drive in the UK, may need to doearly morning pick up from the market if needed, waste management). xsngvjr Package Paid overtime where applicable.
Shift pattern, Tuesday- Sunday, Monday- Friday, Wednesday- Monday Daytime hours 28 days annual holidays (including bank holidays)