Role Overview
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities.
Key Responsibilities
* Patrolling the shop floor and deterring criminal activity
* Assess and identify vulnerabilities, and work proactively to minimise risk
* Liaising with management and local authorities when applicable
* Manage vulnerable persons with empathy to not cause distress
* Completing colleague and contractor searches when required in line with customer company policy
* Digitally report incidents and use tablets/phones for daily activity planning
* Detailed and legible incident reporting to assist the client and local authorities
Qualifications
* Valid SIA licence required
* Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given
* Confident communicator capable of providing detailed verbal and written accounts of criminal activity
* Welcoming and patient with customers, able to handle conflict in a professional manner
* Act professionally, co-operatively and flexibly in line with the requirements of the position
Benefits
* SIA Licence Renewal
* Auto enrolment pension scheme
* Investment into training
* Perkbox incentive scheme which includes discounts and an employee assistance programme
* Company uniform provided, Perkbox recognition – rewards and discount platform
* Apprenticeship
* Employee of the month scheme (£50)
* 110% Club of outstanding performers who can receive large prizes and monetary rewards
* WageStream – flexible wage application to pull wages out sooner than payday
* EAP – Employee Assistance Programme
* Progression opportunities within the company
* Ongoing training
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