Overview
Job Vacancy: Mental Health Support Worker (SEND)
Location: British Creative Institute, 6 Dyas Road, Great Barr, Birmingham, B44 8SF
Salary: Exceeds National Minimum Wage + Benefits
About Us
The British Creative Institute (BCI) is a specialist post-16 SEND provision offering creative media pathways and academic support for students aged 16–25. We are committed to delivering an inclusive, supportive, and nurturing environment that empowers young people with diverse needs to achieve their potential.
Role Overview
We are seeking a Mental Health Support Worker to provide direct support to students with Special Educational Needs and Disabilities (SEND), including Social, Emotional, and Mental Health (SEMH) needs. The successful candidate will play a vital role in supporting students’ wellbeing, building resilience, and ensuring they are fully included in all aspects of college life.
Responsibilities
* Provide one-to-one and small group emotional support to students with SEND.
* Develop personalised support strategies to help students manage anxiety, stress, and low mood.
* Work alongside teaching staff, pastoral staff, and external professionals to create a safe, supportive, and inclusive learning environment.
* Implement interventions that build students’ coping mechanisms, self-esteem, and confidence.
* Support students in attending and engaging with lessons, workshops, and enrichment activities.
* Monitor, record, and report on students’ progress and wellbeing, ensuring confidentiality and compliance with safeguarding procedures.
* Assist with the creation of Individual Education Plans (IEPs) and contribute to EHCP reviews.
* Respond calmly and effectively to crises, de-escalating situations with empathy and professionalism.
* Signpost students and families to external services where additional specialist help is required.
Qualifications and Experience
* Experience supporting young people with mental health needs, ideally within an educational or SEND setting.
* Knowledge of safeguarding procedures and child protection.
* Understanding of SEND and SEMH-related conditions (e.g., Autism, ADHD, anxiety, trauma-related challenges).
* Excellent communication and interpersonal skills.
* Ability to remain calm under pressure and adapt to individual student needs.
* A caring, empathetic, and resilient approach.
* Relevant qualifications in mental health, youth work, or education are desirable but not essential. Training will be provided.
Benefits
* Competitive salary exceeding the National Minimum Wage.
* Ongoing CPD and professional development opportunities.
* Supportive and collaborative working environment.
* Opportunity to make a real impact on the lives of young people with SEND.
* Pension scheme and statutory benefits.
* Career progression opportunities within a growing institution.
How to Apply
If you are passionate about supporting young people with SEND and mental health needs, we would love to hear from you. Please send your CV and a cover letter to jobs@fastispeed.com with the subject line “Mental Health Support Worker Application – BCI”.
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