Challenge
What you will do
We have a vacancy for a Contracts Administrator for our Hemel Hempstead location. Ensuring the continuity and accuracy of service revenue.
This person acts as the glue between the Sales/Operations teams and the customer, ensuring that every service agreement is quoted, documented, and invoiced correctly without any gaps in coverage.
1. Creation of new support and maintenance proposals, and administration of contracts
2. Prepare contract renewal quotations monthly.
3. Update contracts databases and NEV files with contact, financial or service level changes.
4. Support with general contracts-based queries from all departments or customers
5. Support with chasing up contracts and service quotations.
6. Contracts invoicing.
7. Check with Contracts manager levels of cover queries where issues appear.
8. Day to Day administration.
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Profile
What we are looking for
9. Be organised and detail oriented.
10. Have Microsoft Office working skills (Word, Excel).
11. Have a can-do attitude.
12. Work well with customers, peers, and management.
13. Have flexibility to perform different tasks based on the day-to-day business needs.
14. General: Undertake any work of an appropriate nature as directed by Management
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Benefit
What we offer
As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:
15. Learning & Development opportunities
16. 25 days holiday with bank holidays in addition + your birthday off
17. Employer pension contributions
18. Employee Assistance Programme
19. Life assurance up to 6x salary
20. Employee Discount Portal
21. Life assurance