Customer Services Advisor Our finance company is recruiting a Customer Services Advisor to work in their office in Cheadle Stockport In your role as a Customer Services Advisor you will be behelping customers via inbound calls and emails Duties include: Dealing with issues and queries and being proactive to solve problems Resolve customer queries update the database Assist with all admin scanning, dealing with the post etc As a Customer Services Advisor you will be expected to work Monday to Thursday core hours 9-5 and Friday is 10-4 (work on a rota covering hours of 8-6 Monday to Thursday and 9-4 or 8-3 on a Friday no Saturdays) You will need: To be educated to GCSE level or equivalent with passes in English and Maths. Be able to use different systems including Microsoft Office 365. Great communication skills, and to be able to prioritise and manage your time effectively. You will need to really care about helping customers and be able to work in a team environment. Benefits include: 33 days holiday allowance - includes bank holidays Extra day - your birthday day off Pension Scheme & Salary Sacrifice 4 x Death in Service If you would like a career as a Customer Services Advisor with a great local company apply today Essential Personnel is operating as an Employment Agency in relation to this position.