Lead Solution Architect – Salesforce
Location: Waterloo – Hybrid Working.
Employment: Full Time, Permanent, Grade 5.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
The Lead Salesforce Architect will be responsible for leading the solution architecture and owning the technology roadmaps for our business‑critical Salesforce platforms. They will evaluate business needs alongside implementation partners and identify how Salesforce technology can deliver those needs. They will design solutions ensuring performance, usability, and scalable configuration that meets business needs across B2C and B2B teams. This role scales our platforms and processes as Salesforce usage grows, supporting users to realise the potential of products such as Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and Data360.
The successful candidate will demonstrate strong stakeholder management skills, support a team of architects, manage conflicting priorities in a fast‑paced environment, and communicate effectively. You will liaise with departments such as Omnichannel, Commercial, Finance, IT, and Analytics, working closely with business analysts and engineering teams in the UK and overseas.
Responsibilities
* Lead the creation, analysis, and review of assigned solution architectures involving the Salesforce Platform.
* Be responsible for the overall design of solutions within the Salesforce Platform, aligning customer/business requirements to system/technical requirements using best practices, design patterns and existing assets.
* Define the system components, services, technologies, and designs required to implement solutions that represent the intersection of Business, Information, Application, and Technology architecture domains.
* Contribute to Currys technology standards, identifying and delivering key differentiating technologies to create a step‑change in cost, capability and/or insight.
* Develop end‑to‑end solutions/initiatives across the Salesforce Platform, covering hardware, software, operability, scalability, etc.
* Lead reviews of architecture designs and capabilities within the Salesforce Platform.
* Act as a solution leader for Salesforce solutions, providing guidance to development teams.
* Implement and review complex software designs for features on the Salesforce Platform.
* Collaborate with the Enterprise Architecture team to influence technology choices, ensuring appropriate use of Salesforce.
* Support technology and business leaders using Salesforce to solve business problems.
* Provide technical leadership across the Salesforce ecosystem and connected systems, ensuring solutions conform to best practices and reduce technical complexity/technical debt from the existing platform.
* Provide technical guidance, mentorship, and coaching to junior architects, Salesforce administrators, and development teams to foster a culture of learning and continuous improvement.
Required Skills & Experience
* Deep understanding and experience in multi‑cloud Salesforce solutions that need to interact with legacy systems.
* 5+ years Salesforce experience, including architect‑level roles.
* Well versed in solution architecture, including networks, data, application, system, and integration architectures.
* Knowledge of Commerce, Sales and Service Clouds (essential); Marketing and Data 360.
* Understanding of multi‑cloud Salesforce solutions using the Salesforce product suite.
* Familiarity with process maps, BRDs, system diagrams, user experience, application maps, test plans, and user stories.
* Experience with integrations (REST/SOAP APIs, middleware, ETL).
* Knowledge of Apex, Lightning Web Components, Flow.
* Experience working in an API‑First space.
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