Property Manager Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 3 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once initial training has been completed the role will primarily be undertaken working from home but with 4 to 6 days each month you will be expected to work at Chelmsford office as the Property Manager, although this may vary slightly on occasions so once training has been completed this will be predominantly be a hybrid role. You should ideally be working within Residential Property Management, although we will consider candidates with Commercial or Block Management experience who can demonstrate a proven track record in either customer service or problem-solving environments. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. As there will be no face-to-face contact with clients, candidates must understand the importance of delivering consistently high levels of customer service, retain a natural flare for problem solving and possess excellent verbal and written communication skills. Property Manager The Role: Ensuring gas safety checks are up to date Ensuring electrical safety checks are up to date Arranging inventories, check in and check out appointments Advising utility companies of meter readings Co-ordination of estimates and undertaking of repairs by contractors Negotiating and coordinating renewal contracts Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs, cleaning as required Drafting final statement of repairs for accounts to process Day to day correspondence Tenant referencing and monitoring process via referencing agency Preparation of tenancy agreements Sending EPC instructions via website Property Manager Skills Required: * A calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property) * Systematic approach with strong administrative skills * Problem solver * Ability to work under pressure, whilst maintaining attention to detail * Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Property Manager * This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. * It requires a special talent to keep both the landlord and tenant 'on side’. * For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. * At the same time, there is the occasional landlord who may need to be pushed to spend money on his property. * The person who will fulfil this role successfully will need to have all of the skills listed previously. * The job can often be very demanding. * The successful applicant will also have the ability to build excellent long-term relationships with our landlords; most of whom are professionals. * As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients. Property Manager Remuneration: * Basic salary to £26,000 to £30,000, depending on relevant experience, including bonuses. * Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and where, if worked, a day off in lieu will be provided. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn