Salary: £30,000 - 32,000 per year Requirements: Windows Server Active Directory Hyper-V Office / Microsoft 365 (F through E suites) Microsoft Cloud technologies (Intune, Defender, Entra, etc.) Modern identities and security (2FA, etc.) Azure (PaaS, IaaS), Security and Governance Deep knowledge of Networking (DNS, DHCP, TCP, IP/Subnetting, VLANs, 802.1X, Routing, and SD-WAN) Experience with multiple switch vendors, particularly HP, Aruba, and Unifi Enterprise WiFi deployments (802.1x/Certificate based) including guest and BYOD access Familiarity with firewall configuration fundamentals and advanced threat hunting Experience with security tools and general vulnerability management Experience with backup methodologies and management Ability to produce documentation for end users and the support desk IT Helpdesk experience Desirable skills: Cyber Essential Certification Experience with ISO 27001 Familiarity with traditional and cloud-delivered Phone Systems SQL Server Veeam Rubrik Responsibilities: Monitor and maintain all aspects of the infrastructure Undertake regular patch and upgrade activities Assist the IT support team with end-user queries related to infrastructure Configure end-user devices including new hardware, policy, and compliance management Support the team in transitioning IT systems and modernizing infrastructure Assist in aligning infrastructure improvements with overall strategic goals Participate in redefining how IT services are delivered and supported Provide customer-focused IT support and understand end-user requirements Technologies: Active Directory Aruba Azure Cloud Firewall Hardware Hyper-V IaaS Support Microsoft 365 PaaS SQL Security Veeam Windows Office 365 Serverless More: We are an engineering manufacturer located in Tiverton, Devon, currently seeking an Infrastructure Support Analyst to join our small, dynamic team. This role offers a fantastic opportunity to further your career by embracing modern workplace technologies and contributing to the modernization of our IT estate. In return, we provide a competitive salary, an attractive benefits package including pension and healthcare cashback schemes, 25 days of personal holiday per year (full-time) plus Bank Holidays, and free on-site parking. We value flexibility, offering working hours from 9:00 AM to 5:00 PM, Monday to Friday, with occasional requirements for work outside of core hours. last updated 12 week of 2026