Were hiring a talented Account Manager, responsible for a portfolio of existing commercial clients in the renewable energy space. This is a key role, where you will drive business growth initiatives and lead relationships with our key customers in the UK. Youll build strategic and tactical relationships, drive account plans & ensure client retention while also capitalising on any selling opportunities. Armed with strong stakeholder management skills, youll need to have a customer first mindset and a focus on customer satisfaction. This is a new position and a great opportunity to have impact and to add value as the company grows.
What youll be responsible for:
* Build and nurture relationships with existing clients
* Monthly/Quarterly reporting
* Monthly/Quarterly client meetings / service reviews
* Contract management lifecycle including SLA management and contract renewal negotiations.
* Client retention of portfolio
* Account growth actively seek opportunities within your accounts to grow the account and Blinks overall network. Identify and target revenue opportunities.
* Maintain accurate client records on internal systems e.g. Salesforce
* Ensure a high level of service is delivered to your portfolio of clients.
* Liaising with other areas of the business to agree and streamline processes
What youll bring to the role:
* Able to deliver a high level of customer service
* Strong Communication and interpersonal skills
* Strong stakeholder management skills
* Contract lifecycle management including SLA management and strong negotiation skills
* Problem solving mindset with the ability to work in a fast paced and dynamic industry
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