Business Systems & Project Manager Location: Daventry Salary: Up to £45,000 DOE Hours: Full-time, 37.5 per week About the Role Are you a detail-driven problem solver with a passion for quality, compliance, and continuous improvement? We are seeking a Business Systems & Project Manager to take ownership of our management systems, ensuring we meet industry-leading standards such as ISO9001, IATF16949, ISO14001, AS9100, and more. In this role, you'll be the driving force behind our audits, quality systems, and process improvements, ensuring customer requirements are not only met but exceeded. From managing audits and handling customer complaints to embedding a culture of continuous improvement - you'll play a vital role in keeping our business efficient, compliant, and future-ready. Key Responsibilities Develop, manage, and improve business management systems Lead internal and external audits and drive corrective actions Handle customer complaints and warranty issues with timely resolution Train and support colleagues in business systems and processes Drive continuous improvement across the organisation Act as the main contact for customer/supplier systems (JLR, BMW, Lotus, etc.) Report on KPIs and present performance updates About You Strong understanding of quality management systems (ISO, IATF, AS9100, etc.) Experience within the automotive and/or aerospace industries Good knowledge of manufacturing processes Excellent communication and problem-solving skills Strong analytical and organisational abilities Proactive and able to work independently Why Join Us? Competitive salary up to £45,000 DOE Opportunity to shape and lead business systems across a growing organisation Work with prestigious automotive and aerospace customers Be part of a forward-thinking team where your ideas make a real impact Ongoing training and development to help you succeed Apply today to take the lead in driving quality, compliance, and improvement across our business. This role may also be known as: Quality Systems Manager, Business Process Manager, Quality & Compliance Manager, Management Systems Manager, Continuous Improvement Manager, Quality Assurance Manager, Business Improvement Manager, Systems and Compliance Lead, Quality and Business Systems Coordinator.