Customer Service Advisor Location: Letchworth Salary: £24,000 – £26,000 + monthly discretionary bonus Job Type: Full-time, Permanent Customer Service Advisor – About our client: We are proud to be partnering with a well-established, family-run business that has been supplying high-quality products across the UK for over 20 years. Customer service is at the heart of everything they do - it’s not just about delivering a reliable product, but ensuring every customer feels truly cared for. As the company continues to grow, they are looking for a dedicated and hard-working Customer Service Advisor to join their team. You’ll be part of a supportive business that values teamwork, service excellence, and personal development, with opportunities to progress into other roles in the future. Customer Service Advisor – Details: Salary: £24,000 – £26,000 Monthly discretionary bonus linked to business targets Monday to Friday, 8:30am - 5pm, with an early finish on Friday 25 days holiday + your birthday off Office-based role in Letchworth Customer Service Advisor – Responsibilities: Provide outstanding support by managing orders, addressing enquiries, and ensuring customer satisfaction. Handle customer communications via phone, email, and letters. Conduct welcome calls for new orders and onboard customers using the in-house IT system. Manage order amendments, ...