Job Description Salary: Up to £31,000 plus a company car/car allowance Working Hours: Mon - Fri - occasional evening and weekend work may be required Location: Scotland central belt (Glasgow to Edinburgh) although North East England considered Extensive travel and overnight stays may be required on occasion. Overtime policy covers exceptional extended hours. To install and maintain telecommunication solutions, call management, call recording applications, automated attendants, routers, hosted systems and network equipment that meets customer requirements correctly first time. Responsibilities: Installation of hosted and/or on-premise telecommunication solutions Maintenance of hosted and/or on-premise telecommunication solutions. Delivery of Moves, Additions and Changes of hosted and/or on-premise telecommunication solutions. Installation and maintenance of edge network devices (Routers, Switches etc). Diagnostics and fault finding. Site surveys and audits, remote or on-site including collation and recording of customer requirements. Ensure customer is kept up to date during any remote or on-site interactions. Delivering bespoke customer systems and/or solutions training. Accurate labelling of installed equipment. Work to company quality standards and best practice recommendations. Leaving customer equipment in a secure state. Provide customer with a security check list where required. Record Voice recordings for Auto Attendant if required