Position: Operations Manager Key Responsibilities: We are looking for a hands on, people focused leader who knows the trades inside out and isn't afraid to challenge, motivate, and inspire. In this role, you'll drive high quality maintenance performance across the field - leading by example, guiding Supervisors and technical teams, and ensuring every job is delivered safely, efficiently, and with the customer at the heart of it. You'll take ownership of day to day operations: managing contractors, optimising technical resources, monitoring KPIs, and keeping work on spec, on time, and on budget. You'll build strong relationships with customers and internal teams, continually raising standards and pushing for operational excellence. From shaping performance data to developing your team's technical capability, supporting voids and project work, and contributing to long term service strategy - you'll play a key role in how our maintenance operations evolve. And when the unexpected happens, you'll be the calm, capable leader who steps in to support. Qualifications and experience: Ideally you will be qualified in a building related subject to HNC, City & Guilds or NVQ or relevant trade background Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area. Ability to lead ...