Job Title:
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Sales Assistant
Location:
Princes Street Gardens Christmas Market
Reports to:
Team Managers
PART TIME TEMPORARY from 15th November - 4th January.
Job Purpose:
To support the daily operations of a heraldic-themed retail stand at the Edinburgh Christmas Market, offering high-quality customer service and actively promoting a range of surname history prints and heraldic gifts to a diverse tourist audience.
Key Duties and Responsibilities:
Greet and assist customers in a courteous and engaging manner
Offer knowledgeable guidance on products, particularly relating to surname histories
Actively promote sales using effective selling techniques tailored to an international visitor base
Operate the point-of-sale (POS) system accurately
Maintain an organised and visually appealing retail display
Restock merchandise as needed and monitor stock levels
Adhere to all company policies, procedures, and health and safety regulations
Provide feedback or suggestions for improving the customer experience or stand operations
Person Specification
Essential Skills and Attributes:
Customer Service Excellence:
Proven ability to deliver friendly, professional, and attentive service
Sales Ability:
Comfortable initiating customer interactions and encouraging purchases through engaging, confident communication
Reliability:
Punctual, trustworthy, and capable of working independently without direct supervision
Professionalism:
Maintains a tidy appearance and conducts themselves appropriately in a high-profile, historic location
Flexibility:
Willingness to work flexible days, including weekends, based on scheduling needs
Desirable Skills and Experience:
Experience in a retail, tourism, or customer-facing environment
Interest or background in Scottish history, genealogy, or heraldry
Multilingual skills or experience working with international visitors
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