Customer Service & Sales Coordinator Potters Bar £16.95 per hour 37 Hours per week Hybrid wokring Temporary Role till 31st March 2026 Free onsite parking A well-established organisation in Hatfield is seeking a confident and customer-focused individual to join their busy Customer Experience team. This is a full-time temporary role offering an immediate start and free onsite parking. About the role: You'll be part of a fast-paced team responsible for handling customer enquiries and processing orders across multiple service areas. The role involves managing communications, resolving queries, and ensuring a high standard of service delivery through various channels. Key responsibilities: Processing customer orders, quotations, and account setups Responding to enquiries and resolving issues efficiently Maintaining accurate records and using internal systems effectively Supporting service improvements and contributing to customer guidance materials Collaborating with colleagues to ensure smooth operations Providing training and support to team members when needed What we're looking for: Experience in a customer service or sales support environment Strong written and verbal communication skills Excellent attention to detail and organisational ability Confident using MS Office and CRM or ERP systems Ability to work independently and as part of a team Knowledge of GDPR and compliance standards...