Job Description
Job Description
As the D365 CE Product Owner, you will take ownership of the technical product lifecycle across Microsoft Dynamics 365 CE including Sales, Customer Service, Marketing and Field Service. You will play a key role in ensuring that the platform supports multiple cross-functional teams within the business ensuring the impact to our integrated systems is always considered. Acting as the bridge between local and regional Sales and Service, Product Management and IT, you will have to be able to balance, prioritise and facilitate the CE product roadmap and lifecycle.
Key Responsibilities Product Ownership Alignment
1. Serve as the primary Product Owner for D365 CE/Field Service, ensuring solutions meet the requirements of the business and Product Management teams.
2. Partner with stakeholders to define and prioritise requirements that support the full product lifecyclefrom design and configuration through to manufacturing and service.
3. Maintain and manage the D365 CE/Field Service product backlog, ensuring transparency, clarity, and alignment with delivery goals.
4. Collaborate with Sales, Customer Service, Marketing and Service to ensure product data is accurate, consistent, and supports operational, regulatory, and commercial requirements.
5. Support the implementation and evolution of Commercial and Service Change Management processes in D365.
6. Ser...