What’s the role?
We have upcoming roles in Melbourne working with a reputable banking client — an opportunity to truly make a difference and start your career! As a Customer Services Officer, you will work within a specialised team providing guidance to families and executors through one of life’s most difficult transitions.
Responsibilities:
1. Providing clear, compassionate communication
2. Minimising stress through efficient and accurate service
3. Protecting the interests of customers and the bank
4. Collaborating across teams to deliver meaningful outcomes
Skills & Experience required:
5. A background in Customer Service will be highly desirable.
6. Highly organised with the ability to work as a team player.
7. Dedicated and reliable.
8. Exceptional written and verbal communication skills.