We have an opening for a senior sales administrator to join the team of one of our clients, our client is a leading IT hardware supplier operating internationally, and you will be responsible for providing critical admin support to the Head of Sales and Purchasing with complex orders in a global commodity market, to ensure an outstanding level of service. Main tasks/Accountabilities Breaking down quotes and sending out pricing once approved. Load and send detailed orders with agreed pricing, confirmations, and tracking. Ordering stock and follow up for tracking and arrival. Raise supplier GRN's and ensure they are shipped back where appropriate or scrapped. Process purchase orders to suppliers and follow up by tracking them. Approving invoices - ensuring details are correct. Managing backorders, ensuring stock is ordered and allocated. Obtaining pricing for pallet shipments. Booking and coordinating pallet shipments - inbound and outbound. Use NAV and input the required data in a timely Raise customer RMA tickets. Managing Head of Sales, Inbox Distribute and log new leads. Input data into HubSpot (CRM system) Answering and distributing incoming calls Knowledge/Qualifications Excel, Word, Outlook Knowledge of NAV or HubSpot Show good academic ability Skills/Abilities Quality focus Client service Attention to detail Good telephone manner Experience Ability to follow and adhere to processes. Admin in a complex sales environment Personal qualities Ability to work as part of a team Sense of responsibility A positive attitude Salary Negotiable basic salary in the region of £35,000 PA Regular social events during the working day and outside of work Hours of work 8:45 am – 5:45pm and available to work in the evenings on an ad hoc basis when required e.g. to process orders for speedy delivery