Are you ready for a role where you can genuinely make an impact every day?
Elevation Recruitment Group are looking for a motivated Debt Collections Specialist to join a growing Credit Control team in Shipley.
What’s on offer:
* Performance-related bonus potential
* Generous holiday allowance plus bank holidays, with option to buy additional days
* Clear progression routes and ongoing development opportunities
* Pension scheme for long-term financial security
* A supportive, collaborative team culture where people are valued
You’ll be at the heart of managing overdue accounts, working closely with customers to agree realistic and manageable payment plans, and helping to find positive outcomes even in more complex or sensitive situations.
You’ll also be liaising with internal teams, supporting vulnerable customers with empathy and care, and ensuring all debt recovery activity is handled in line with company policies and regulatory standards. It’s a role that balances resilience with compassion, and structure with people focus.
What you’ll bring:
* Strong communication skills, both written and verbal
* A calm, empathetic approach when handling sensitive conversations
* Confidence in negotiation and conflict resolution
* Previous experience in credit control or debt recovery is helpful but not essential
* A self-motivated, target-driven mindset with a willingness to learn
This is a chance to build a career in a role where no two days are the same, and where the work you do genuinely helps customers move forward.
If you’re ready for your next step, apply now.
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