ABOUT US At Eco Approach we’re not just industry leaders in property certification and compliance, we’re helping make homes and buildings across the UK more energy efficient. From solar and heat pump installations to gas heating, electrical works, and full property compliance (including EPCs, EICRs, and Gas Safety Certificates), we deliver smart, sustainable solutions to over 10,000 properties every month. With four offices covering the UK, we support a diverse portfolio of clients from Big Six energy companies, councils and social housing providers to landlords, developers and homeowners. Our team is made up of skilled engineers, surveyors, and support staff who are passionate about doing things the right way with professionalism and care and a focus on results. We're proud of our collaborative culture and commitment to high standards, and we’re growing fast. Joining Eco Approach means becoming part of a company where your work genuinely makes a difference not just to our clients, but to the people living in the homes we help improve every day. WHAT WE’RE LOOKING FOR We’re looking for a senior technology leader to take end-to-end ownership of our platform, engineering capability, and technology operating model as we scale. This is a hands-on leadership role in a business with a complex, mission-critical platform. You’ll balance strategy with execution — modernising legacy systems, improving reliability and security, and building the team and foundations needed to support long-term growth. You’ll be: Hands-on and pragmatic - able to lead strategy and step into architecture, delivery, or incident response when needed Experienced in legacy modernisation - comfortable evolving end-of-life or complex systems without disruptive “big bang” rewrites A strong team builder - experienced in hiring, coaching, and creating a culture of quality and ownership Commercially minded - able to prioritise investment across reliability, risk reduction, efficiency, and new capability Confident leading distributed teams and partners - improving accountability, assurance, and ways of working while continuing to deliver KEY RESPONSBILITIES Leadership & Strategy Own and communicate the technology strategy and operating model aligned with business growth plans Establish technology as a strategic capability with clear governance, metrics, reporting, and leadership visibility Create and maintain a roadmap to reduce risk, enable scale, and strengthen in-house capability over time Platform Ownership Take end-to-end ownership of the core platform’s reliability, security, performance, and maintainability Lead architectural decisions that reduce complexity, remove duplication, and support scale Ensure appropriate environment discipline and controls (development, staging, production, access governance, auditability) Provide technical leadership for integrating modern digital products into core operational workflows (APIs, data flows, identity/access, observability) Delivery & Engineering Execution Lead a balanced portfolio of work covering risk remediation, technical debt reduction, and high-impact improvements Establish predictable delivery practices including roadmapping, estimation, release management, QA strategy, and change control Strengthen engineering standards such as code review, automated testing, CI/CD, observability, and incident management Drive an integration roadmap enabling customer-facing digital journeys while maintaining operational reliability and data quality Security, Compliance & Risk Partner with leadership to reduce security and data protection risk (GDPR, access governance, supplier controls) Commission and act on independent assurance (e.g. security reviews, penetration testing) Implement pragmatic incident response processes and tooling Team Building & Capability Development Build a high-performing onshore engineering function with the right mix of roles (e.g. platform engineers, DevOps/SRE, QA, product) Lead structured knowledge capture and transfer into documentation, training, and shared ownership Define career pathways, performance frameworks, and a culture of high standards and continuous improvement Vendor & Partner Management Manage technology partners as a capability multiplier rather than a single point of dependency Improve delivery assurance through clear access boundaries, quality expectations, documentation, SLAs, and measurable outcomes Create and execute a transition plan to reduce critical dependency on external parties over time SKILLS/ QUALIFICATIONS REQUIRED Essential Senior leadership experience in software/technology (Head of Engineering/Technology, Engineering Director, or similar) Track record of modernising legacy platforms while maintaining business continuity Strong knowledge of web application architecture and delivery practices Experience with PHP (Laravel) and modern frontend stacks (React, TypeScript, Next.js) Demonstrable experience building and leading engineering teams Strong stakeholder management, able to translate technical trade-offs into business outcomes Experience leading in distributed team environments Desirable Experience in operationally intensive or regulated environments (e.g. field services, logistics, compliance) Familiarity with pragmatic legacy modernisation approaches Experience supporting data governance and reporting reliability Experience leading or supporting security and GDPR programmes